Prescriptions

Patients on long-term medication can order repeat prescriptions in a number of ways.

1. You can now order online by clicking on ‘Contact’ at the top of this page and fill in the contact form.
2. Email your prescription request to: nmccg.hazeldenemc@nhs.net. Please make sure to put your name, date of birth and address in your email.
3. Register for online prescription ordering using an NHS app or Patient Access.
4. Complete the right hand side of your previous prescription clearly marked with the items required and return this to reception prescription box or post to us.

NHS app:  Find out  how to do this via this link:  https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Patient Access: Find out how to do this via this link: https://www.patientaccess.com/

Prescriptions will be ready for collection in two working days (48 hours).

Please note we only accept requests over the telephone in exceptional circumstances.

How Do I Obtain A Repeat Prescription?

For the system to work to best effect, please observe the following:

• Telephone requests are NOT accepted
• Hand-written additions will NOT be issued
• Only order repeats when you have one week’s medication left
• Tick required items on the repeat slip attached to your prescription
• Nobody will be offended if you do not order every item
• If the repeat slip is lost, hand-written requests must include: name, address, date of birth, name of drug and the dose you are taking

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.