Prescriptions

How Do I Obtain A Repeat Prescription?

You can order repeat prescriptions in a number of ways.

1. Order online using an NHS app or Patient Access.
2. Email your prescription request to: nmccg.hazeldenemc@nhs.net. Please make sure to put your name, date of birth and address in your email.
3. Complete the right hand side of your previous prescription clearly marked with the items required and return this to reception prescription box or post to us.

Prescriptions will be ready for collection in two working days (48 hours).

Please note we only accept requests over the telephone in exceptional circumstances.

NHS app:    https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Patient Access: https://www.patientaccess.com/

For the system to work to best effect, please observe the following:

• Telephone requests are NOT accepted
• Hand-written additions will NOT be issued
• Only order repeats when you have one week’s medication left
• Tick required items on the repeat slip attached to your prescription
• If the repeat slip is lost, hand-written requests must include: name, address, date of birth, name of drug and the dose you are taking

Prescriptions Charges and Exemptions

The prescription charge in England is £9.15 per item.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

You can get free NHS prescriptions if, at the time the prescription is dispensed, you:

• are 60 or over
• are under 16
• are 16 to 18 and in full-time education
• are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
• have a specified medical condition and have a valid medical exemption certificate (MedEx)
• have a continuing physical disability that prevents you going out without help from another person and have a valid medical exemption certificate (MedEx)
• hold a valid war pension exemption certificate and the prescription is for your accepted disability
• are an NHS inpatient

You’re also entitled to free prescriptions if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependant of someone receiving:

• Income Support
• income-based Jobseeker’s Allowance
• income-related Employment and Support Allowance
• Pension Credit Guarantee Credit
• Universal Credit and meet the criteria

Check you’re eligible for free prescriptions

There’s a simple way to find out if you’re eligible for free NHS prescriptions and any help with other NHS costs.

Use the eligibility checker.

Pre-payment Certificates