Hazeldene Medical Centre

97 Moston Lane East, New Moston, Manchester, M40 3HD

Telephone: 0161 241 8039

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 Enhanced Access – Appointments outside Surgery times       The Surgery is Closed on BANK HOLIDAYS 29.05.23

Domestic Violence

Domestic Abuse Aware Practice

Our staff here at Hazeldene Medical Centre  are trained to ask about domestic abuse and specialist workers are available to support you.

We are an IRIS (Identification and Referral to Improve Safety) practice which means you can talk to our doctors, nurses and other staff working here, if you are being hurt or controlled by your current or ex-partner or are afraid of someone at home or a member of your family.

The IRIS service is for all patients and staff, both women and men who are aged 16 or over.

Social isolation can increase stress at home, impacting on you and your family’s well-being and so, your GP practice is here to help you.

Please contact us for help and advice confidentially.

You will then be referred to our practice’s IRIS worker known as the IRIS Advocate Educator.


You can also self-refer by ringing the IRIS office directly on 0161 820 8416 between 9:00am and 4:30pm.

In an emergency call the Police on 999.

Other useful information and contacts


Silent Solutions Police: In an emergency call 999 for emergency services. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.

National Domestic Abuse Helpline

Available 24 hours a day.

Telephone: 0808 2000 247

Website: www.nationaldahelpline.org.uk


Men’s Advice Line

Telephone: 0808 8010327


Manchester Women’s Aid Helpline

Live chat available Monday to Friday 10:00am to 12:00noon (including

Telephone: 0161 660 7999


For advice on how to cover your tracks on-line go to the Women’s Aid website.


Bright Sky

A free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.


Available in four languages: English, Urdu, Punjabi and Polish.


Galop LGBT Domestic Violence Helpline

Telephone: 0800 999 5428


Greater Manchester Domestic Abuse Helpline

Telephone: 0161 636 7525


Saheli Asian Women’s Project

Telephone: 0161 945 4187


Community Language Helpline Service (Urdu and Punjabi)

Telephone: 0161 636 7525


Greater Manchester End the Fear website

Web address: www.EndtheFear.co.uk


Karma Nirvana Helpline

For ‘honour’-based abuse and forced marriage

Telephone: 0800 599 9247


Manchester Social Care (adults and children)

Telephone: 0161 234 5001


SafeLives website

A UK-wide charity has further advice and support on COVID 19 and domestic abuse.

Web address: www.safelives.org.uk


Surviving Economic Abuse

Web address: www.survivingeconomicabuse/resources



If you are concerned about your behaviour and feel you may be about to hurt someone please call the helpline on 0808 802 4040 or visit the Respect website at: respectphoneline.org.uk

The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.

They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.


Talk Listen Change (TLC)

TLC is the local provider of perpetrator behaviour change programmes in Manchester.

Telephone: 0161 872 1100

Website: www.talklistenchange.org.uk/domesticabuseservices


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