Prescriptions

The way repeat prescriptions are ordered is changing.

• All patients (who are able to do so) are able to request their own medication directly from their GP practice. Ordering online is the safest and easiest way to do this.
• Soon the majority of patients will no longer be able to order regular medicines on repeat prescription from their local pharmacy.
• Ordering your own prescriptions puts you in control. By only ordering the medicines you need, you can help to reduce waste and save money that can be spent on other NHS services.
• It’s best to order your repeat prescription 7 days in advance. Don’t wait until you’re just about to run out! It can take time for your request to be approved by your GP practice – especially when they’re busy.
• Your GP practice will let you know when changes to the ordering of repeat prescriptions are being introduced at your practice. Look out for a text, email or letter with further details. Your practice will begin telling patients about these changes up to 12 weeks before they are planned to come into effect. So, you will have time to ask questions and consider the best way to order your repeat prescriptions in the future.
• The safest and easiest way to request regular medicines on repeat prescription is online via the NHS App, or another online platform used by your GP practice. However, if you are unable to do this you can fill in the slip at the bottom of your prescription and take it to your GP practice.
• You can order repeat prescriptions quickly and easily online via the NHS App. It can be downloaded to your mobile phone via the Apple App Store or Google Play.
• If you don’t want to download an app to your phone, or would rather use a PC, you can set up an NHS account and log in via the website: nhs.uk/nhs-app/account/. You can order repeat prescriptions online in just the same way.
• ready order your repeat prescriptions online, via the NHS App or another online platform used by your GP practice, these changes will not affect you.
• Take control of your repeat prescriptions – go online! It’s quicker, easier, there’s less waste, and you’re dealing directly with your GP practice so it’s less hassle if there’s a problem.
• Some patients may struggle to order their own prescriptions and need additional assistance. GP practices, pharmacies and carers will work together to find an approach that best meets the needs of the patient. In some cases, this may mean that the pharmacy continues to order on the patient’s behalf.
• If you would like to order your repeat prescriptions online but you’re struggling to set up the NHS App, you can contact your GP practice or local pharmacy for advice and support.
• The NHS App allows you to access a range of NHS services. You can book and manage appointments, view your GP health record, find your NHS number – and more.

How Do I Obtain A Repeat Prescription?

You can order repeat prescriptions in a number of ways.

1. Order online using an NHS app
2. Email your prescription request to: gmicb-mh.hazeldenemc@nhs.net Please make sure to put your name, date of birth and address in your email.
3. Complete the right hand side of your previous prescription clearly marked with the items required and return this to reception prescription box or post to us.

Prescription will not be processed over the phone – please do not call the surgery to order your medication as it is unsafe verbally request your prescriptions with our admin team.

Any questions regarding you medication, you can speak to your pharmacist of contact the surgery on 0161 241 8039

Nominating a Pharmacy  

A nominated pharmacy is the pharmacy where we will send your prescription to electronically once it is completed. you can change your nomination using the NHS APP or by speaking to your preferred pharmacy and asking them to sign you up to their practice.

To find a pharmacy near you please check out this link https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

Prescriptions will be ready for collection at your nominated pharmacy in two working days (48 hours).

Please note we only accept requests over the telephone in exceptional circumstances.

NHS app:    https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/

Patient Access: https://www.patientaccess.com/

For the system to work to best effect, please observe the following:

• Telephone requests are NOT accepted
• Hand-written additions will NOT be issued
• Only order repeats when you have one week’s medication left
• Tick required items on the repeat slip attached to your prescription
• If the repeat slip is lost, hand-written requests must include: name, address, date of birth, name of drug and the dose you are taking

Prescriptions Charges and Exemptions

The prescription charge in England is £9.65 per item.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

You can get free NHS prescriptions if, at the time the prescription is dispensed, you:

• are 60 or over
• are under 16
• are 16 to 18 and in full-time education
• are pregnant or have had a baby in the previous 12 months and have a valid maternity exemption certificate (MatEx)
• have a specified medical condition and have a valid medical exemption certificate (MedEx)
• have a continuing physical disability that prevents you going out without help from another person and have a valid medical exemption certificate (MedEx)
• hold a valid war pension exemption certificate and the prescription is for your accepted disability
• are an NHS inpatient

You’re also entitled to free prescriptions if you or your partner (including civil partner) receive, or you’re under the age of 20 and the dependent of someone receiving:

• Income Support
• income-based Jobseeker’s Allowance
• income-related Employment and Support Allowance
• Pension Credit Guarantee Credit
• Universal Credit and meet the criteria

Check you’re eligible for free prescriptions

There’s a simple way to find out if you’re eligible for free NHS prescriptions and any help with other NHS costs.

Use the eligibility checker.

Pre-payment Certificates